Refund and Returns Policy

 

At stylishjackets.shop, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help. Please review our Refund and Returns Policy below.

1. Returns

We accept returns for eligible products within 30 days of delivery. To qualify for a return:

  • The item must be unused, in its original condition, and in the original packaging.
  • Proof of purchase, such as your order confirmation or receipt, is required.

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Gift cards.
  • Final sale items.
  • Customized or personalized products.

3. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved:

  • Refunds will be issued to your original payment method within 5-10 business days.
  • Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or defective item).

4. Exchanges

We replace items only if they are defective, damaged, or incorrect. If you need an exchange, please contact us at [email protected] with your order details.

5. Return Shipping

  • Customers are responsible for the cost of return shipping unless the return is due to our mistake.
  • We recommend using a trackable shipping service to ensure the safe return of your item.

6. How to Initiate a Return

  1. Email us at [email protected] with your order number and reason for the return.
  2. We will provide you with return instructions and the return shipping address.
  3. Once we receive your return, we will process your refund or exchange.

7. Contact Us

If you have questions about our Refund and Returns Policy, please contact us:
Email: [email protected]Address: 1888 Sylvan Ave Suite F250, Dallas, TX 75208

Thank you for shopping with stylishjackets.shop. We value your satisfaction and look forward to serving you again!